TERMS AND CONDITIONS OF SALE FOR PRODUCTS PURCHASED FROM Cleanwelds

These Sales Terms establish the conditions for the sales made between any individual (acting for purposes which are wholly outside that individual’s trade, business, craft or profession, referred to as “you”) wishing to make a purchase of CLEANWELDS products from the website www.Cleanwelds.com (the “Online Store”) and Cleanwelds, an Estonian company registered under number 14965600, having its registered office at Kruusa 21 Keila Estonia (referred to as “Cleanwelds”, “we”, “our”, “us”) operating as a seller.

These Terms and Conditions form a binding contract between you and Cleanwelds. These Sales Terms do not create any responsibilities or liabilities for CLEANWELDS (referred to as “Cleanwelds”) or its affiliates in respect to you unless expressly stated otherwise.

Only CLEANWELDS products sold on the Online Store are referred to as “Products”. CLEANWELDS products which are sold on other websites or offline do not fall under the definition of “Products”, and will remain at all times under the applicable terms of sale of such other websites or offline sales.

1. About these Sales Terms

These Sales Terms (including Cleanwelds’s Privacy Policy referred to in Section 11 below) only apply to purchases made in the Online Store when Cleanwelds operates as the seller. These Sales Terms may be changed from time to time. The effective date of such change will be stated above. Any changes to the Terms and Conditions will apply to orders placed on or after the effective date.

BY PLACING AN ORDER FOR PRODUCT(S) YOU AGREE TO BE BOUND BY AND ACCEPT THESE SALES TERMS.

2. Placing an Order

Allows you to buy Products from Cleanwelds at a price that may include any applicable sales taxes (such as VAT) depending on the delivery destination country, plus international delivery costs and fees (“Delivery Costs”) and, if available for pre-payment, any import duties, tariffs and similar fees that may be imposed by the delivery destination country (“Import Charges”). It will be identified at the checkout (or similar) facility, operated on Cleanwelds’ Online Store you are browsing (“Checkout”) whether Import Charges will be pre-paid for you depending on the delivery destination country. Unless otherwise stated at the Checkout, the Import Charges will not be pre-paid for you.

You are advised that the characteristics of the Products you are buying from Cleanwelds, as well as the price, Delivery Costs and (if available for pre-payment) Import Charges, shall be those displayed to you by Cleanwelds at the Checkout. Please make sure you review your Checkout page so that you can identify and correct any input errors.

Browsing for Products is done on the Online Store. You place the Order for selected Products by using the Checkout ordering process. This involves selecting the Products, placing it in the shopping cart / basket operated on the Online Store and transmitting the Order by clicking on the “PAY AND PLACE ORDER” button (or similar button) through the Checkout. This process permits you to check and amend any errors before making an Order by using the “back” button.

3. Order Processing and Contract Conclusion

Once you have placed your Order, Cleanwelds will promptly acknowledge your Order by sending you an email which will contain the relevant details of your Order. Please note, this does not constitute Cleanwelds acceptance of your Order to buy the Products – it only constitutes our acknowledgement of your Order. Cleanwelds does not accept your Order (and therefore makes no commitment to provide you with the Products), and no contract for the sale of such Products shall come into effect, until Cleanwelds specifically accepts your Order and notifies you by email that we dispatched the Products to you (“Order Confirmation”).

The Order Confirmation email is your proof of purchase, please store it as we will not archive your contract.
If the payment method you selected at Checkout supports an authorization mechanism (e.g. most credit/debit cards), when you place your Order Cleanwelds will only authorize the applicable amounts, and you will be charged only after the Products have been dispatched to you. Please note that Cleanwelds charges the full Order amount even if the Order is dispatched in parts.
Cleanwelds makes the appropriate efforts to process and fulfil any Order as quickly as possible. However may, upon notice to you, decline to accept your Order if: (a) the Products are unavailable (in which case, if the payment was processed, Cleanwelds will refund you in accordance with these Sales Terms); or (b) Cleanwelds is unable to verify the payment information you provided.

Cleanwelds may, if it suspects someone’s identity, address, email address and/or payment information is being used fraudulently or in an unauthorized manner, also require additional verifications or information before accepting any Order. Cleanwelds may choose not to accept Orders in their sole discretion and notably abnormal Orders, Orders which suspected to be placed not in good faith or Orders which have not been placed by individuals. Cleanwelds is not required to provide a reason for declining to accept any Order, though may do so in their sole discretion.

Cleanwelds is under a legal duty to supply Products that are in conformity with the contract. Furthermore, nothing in these Sales Terms affects your legal rights in relation to Products that are not in conformity with the contract, whether because they are faulty, not as described or otherwise.

4. Prices, Shipping and Handling Charges, Taxes and Import Charges

The price charged for a Product will be the price in effect at the time the Order is placed on the Checkout and will be set out in the Order Confirmation email. Cleanwelds reserves the right to update prices due to variation of the exchange rates between the base currency and your local currency, and you acknowledge that such updates may affect final pricing of the Product. You will be charged according to the applicable exchange rate at the time you actually make your Order on the Online Store.

We may change prices at any time without notice. Price increases will only apply to Orders placed after such changes.
Please note if a pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing, we do not have to provide the relevant products to you at the incorrect (lower) price.

Depending on the delivery destination country prices for the Product(s) may include VAT or other applicable taxes but do not include charges for shipping and handling or Import Charges.

Depending on the delivery destination country separate charges for shipping, handling, Import Charges and their related VAT or other taxes will be shown on the Checkout during the Checkout process and, in any case, on the Order Confirmation email.

5. Delivery and Importer of Record

Not all Products which you may see on the Online Store can be delivered anywhere (due to limitations imposed on the Products or by the destination country) but the Checkout will not permit you to submit your Order if the Merchandise cannot be delivered to your specified address.

We are in particular (but not only) unable to deliver to: P.O. Box addresses, Overseas army addresses,
Hotels and hostels and Prisons.

Cleanwelds will pass the ownership of the Products ordered to you the moment it dispatches the Products to you (provided you have made full payment of the Products price plus delivery charges and any other charges payable under these Sales Terms, as applicable). Risk of damage or loss to the Products passes to you on delivery to you or to somebody identified by you during the Checkout to carry or take possession of the Products on your behalf.

You will be considered the importer of record of the Product(s), and we will only be facilitating the importation on your behalf as your agent. You therefore need to comply with all applicable laws, regulations, certifications and rules of the country into which you import the Product(s). You agree that you will not re- export or re-sell any Product(s) which you have ordered.

You acknowledge and agree that Cleanwelds, or anyone of our third-party fulfilment services providers acting on our behalf (each a “Fulfilment Provider”) may handle the delivery and fulfilment of your Order, and that Cleanwelds have sole discretion as to the Fulfilment Provider we choose to use.

Estimation of delivery time as well as the delivery option you chose will be given in the Order Confirmation. Delivery will be complete when we deliver to the address which you specified when ordering (that may include the port of entrance to the destination country as specified in the Order, in case Import Charges have not been pre-paid).

Different parts of your Order may be delivered on different dates. Unless otherwise stated, and subject to applicable laws, delivery dates given on the Online Store and/or as part of the ordering process are estimates only. Your Order will be fulfilled by the delivery date set out in the Order Confirmation or, if no delivery date is specified, then within 30 days after the date of the Order Confirmation, unless you specifically agree to a later date or there are exceptional circumstances. Delivery timeframes are affected by your delivery address and the delivery method selected. We are unable to specify an exact delivery date and time. We shall not be held responsible for delayed delivery or failure to perform, if the delay or failure is neither due to our fault nor for our account pursuant to the law or generally accepted principles.

Cleanwelds has no liability for any losses arising from delay in delivery to the extent that this is due to circumstances beyond their reasonable control and where neither could have taken reasonable steps to deal with the delay. For example, delays resulting from customs clearance procedures or other actions of relevant authorities are generally outside our control, or delays resulting directly from your actions or omissions.

If you order any personalized Product(s), the manufacturing time for such personalized Product(s) is added to the delivery time and may postpone the delivery.

If you receive notification of an unsuccessful attempted delivery, it is your responsibility to use the details provided to contact the delivery company to arrange re-delivery. If you have selected a delivery method that does not require a delivery to be signed for and nobody is available to receive the Products, we reserve the right to leave them at the doorstep, hall or reception as available at your own risk. In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered Product(s) to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us. If the Product(s) remain undelivered after the first delivery attempt for a period of 7 working days and are returned to us undelivered, we shall be entitled to cancel the contract and we will refund you in accordance with the provisions of Article 9.

We encourage you to examine the delivery package and received Product(s) promptly after they are delivered to you and check their condition and that the content of the delivery package is complete. In case of damaged or missing Product(s), please contact Cleanwelds Customer Service.

6. Product(s) Availability

We do not guarantee the availability of any Product(s) in the Online Store. Unless we accepted your Order by sending an Order Confirmation, we reserve the right, without liability or earlier notice, to change, discontinue or to stop making available any Product(s).

7. Compatibility, Product Information

Please take care when placing your Order to ensure that the Product(s) you purchase are compatible for the intended use. Please use the Online Store as your final point of reference when checking compatibility. In the event of a difference between the Online Store content and any other website (or any other source of information) the compatibility of Product(s) as shown on the Online Store at the time of purchase will be seen as taking precedence.

The images of the Products on the Website are for illustrative purposes only. Although we make every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the products. You are advised that there may be minor differences between the actual Products and the way that it appears on the relevant website, e.g., in relation to appearance / color / texture / finish. The labelling or packaging of the Products may differ from the images of these which you see on the Online Store.

8. Payment

You may pay with the payment methods specified at the Checkout. Payment can be made by credit cards identified at the Checkout, Paypal, or such other payment methods (depending on your geographical location).

By placing an Order on the Online Store, you acknowledge and agree that: (i) we, or one of our third party payment processors (“Payment Processor”), will charge you through the payment method you have selected in your Order and such other amounts payable under these Sales Terms that may be due in connection with the Order; (ii) you will provide valid and current information about yourself; (iii) we may use the tools, software or services of Payment Processors to process transactions on our behalf; and (iv) you may be charged bank or credit/debit card issuer with additional fees (such as foreign transaction fee or cross border fee) or surcharges imposed by your bank or credit/debit card issuer, and those are not Cleanwelds charges or fees, and we neither have control over this nor do we have any way to mitigate this, as this is purely up to the relationship and commercial terms between you and your bank or credit/debit card issuer, and we also have no way of knowing in advance whether you will be charged such fees or surcharges.

All payments will be subject to security checks. Therefore Cleanwelds may contact you to confirm your Order information and Order details such as proof of address, proof of address in the name of the person indicated for the delivery address etc.

9. Return and Refund

Please note that Cleanwelds will not process any returns and refunds for Product(s) bought from Cleanwelds.
However we will refund incase of an unsuccessful delivery, after we have received the product. And also, in case of a clear double order situations.

10. Warranties and Statutory Rights

Cleanwelds offers an international limited warranty on its products. In Europe, 2 years for individuals and 1 years for businesses. Rest of the world is covered for 1 year. Starting from the time of the purchase.

If you believe that you are entitled to warranty services, please contact Cleanwelds Customer Service.
As a consumer, you have legal rights in relation to Products that are faulty or not as described. Further, Cleanwelds and Cleanwelds are under a legal duty to supply Products that are in conformity with this contract. Nothing in the Sales Terms will affect these legal rights.

11. Personal Data

As part of the purchase process, customer data is processed exclusively in the Online Store and in the Cleanwelds system area. Only during the ”checkout process” is customer data transmitted via an interface to the third-party payment systems, where further data processing takes place.

Cleanwelds will also collect your personal data to be able to ship the Products ordered by you, to facilitate any Product returns and to be able to provide customer service for you. Cleanwelds may also use your personal data for marketing purposes in accordance with applicable laws.

Cleanwelds will process your payment of the Products. Cleanwelds will take reasonable care to keep the details of your Order and payment secure, but (in the absence of material negligence on their part) Cleanwelds can’t be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Online Store.

12. Our Liability

We shall perform our obligations under these Sales Terms with reasonable care and skill.
There are certain liabilities that we cannot exclude under applicable law. In particular, nothing in these Sales Terms limits our liability for personal injury or death caused by our negligence or our liability for fraud. As stated above in Section 10, you have certain rights as a consumer, including legal rights relating to faulty Product(s). Nothing in these Sales Terms will affect these legal rights.

We are responsible only for losses that are a natural, foreseeable consequence of our breach of these Sales Terms. We shall not be liable if we are prevented or delayed from complying with our obligations by anything that you (or anyone acting on your behalf) do or fail to do or due to events that are beyond our reasonable control.

You should take all reasonable steps and precautions to ensure that the Product(s) you order are suitable for your purposes. You must follow any advice that we give you in relation to Product(s) (including instructions, user guides and/or manuals provided with Product(s)). We do not accept liability for damage to Product(s) that we have supplied where caused by your failure to follow our advice.

We or Cleanwelds shall not be liable for any losses related to any business of yours such as lost data, lost profits, lost revenues or business interruption.

We shall use our reasonable endeavors to verify the accuracy of information that is used on the Online Store but, subject to applicable law, cannot guarantee that all information will always be accurate and complete. It is possible, for example, that Product images and packaging may not always match Products supplied. If you have any questions or concerns in this regard, please contact us before ordering any Product(s). Also, pricing mistakes may occur from time to time, in which case we may cancel any Orders being processed or accepted by us. We will correct errors on our Online Store as soon as possible after becoming aware of them.

PLEASE NOTE THAT THESE SALES TERMS DO NOT AFFECT (AND SHOULD NOT BE READ TO AFFECT) YOUR STATUTORY RIGHTS WHICH CANNOT BE WAIVED OR LIMITED BY CONTRACT.

13. General

The Online Store may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Online Store and any transactions conducted on or through the Online Store.
Cleanwelds makes no warranty that the Online Store will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and/or reliability of the Online Store. Cleanwelds will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Online Store.

If any provision or provisions of these Sales Terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.

In relation to purchases from the Online Store, Cleanwelds will communicate electronically by sending email or otherwise posting electronically.

Cleanwelds reserves the right to access, read, preserve, and disclose any information that we obtain in connection with the Order, and your use of the Checkout, as Cleanwelds reasonably believes is necessary to: (i) satisfy any applicable law, regulation, legal process, subpoena or governmental request, (ii) enforce these Sales Terms, including to investigate potential violations of them, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to your support requests, or (v) protect the rights, property or safety of Cleanwelds, our users or the public.

14. Customer Service

You may contact Cleanwelds Customer Service in case of any questions about the Products or Products returns. You will find all contact details at the bottom of the home page of www.cleanwelds.com/faq.

If you have any questions or complaints about Cleanwelds, these Sales Terms or the Checkout, please contact us at info@Cleanwelds.com.